Return + Refund Policy
Welcome to Prints For Teens!
By purchasing from this shop, you agree to the following terms and conditions:
Cancellation Policy
- I understand that sometimes plans change, and you may need to cancel an order.
- You have the flexibility to cancel your order at any point before the production process begins.
- In the event that you request a cancellation after your item has already been produced, please be aware that I may need to apply charges to cover the costs and time already invested in creating the item. Under such circumstances, it might not be feasible to approve a cancellation.
- I encourage my customers to review their orders carefully and make any necessary cancellations promptly to avoid potential charges or complications.
Return and Refund Policy
- To be eligible for a return, your item must be unused and in the original condition, and be in the original packaging.
- Please note that digital downloads and personalised products (unless damaged) cannot be returned and are non-refundable once downloaded.
- I do not offer refunds or returns for change of mind, or for user errors such as incorrect address or selection mistakes.
- For quality-related issues, contact me within 30 days of receipt. If the issue is verified, I'll send a replacement or issue a refund.
- Color variations due to the printing process are within acceptable tolerance levels and are not covered under the quality guarantee.
- For defective or damaged products, or lost orders, contact me within 30 days for a replacement.
Quality Guarantee
My commitment is to address any quality issues effectively, offering replacements or refunds as needed.
Contact Information
For any queries, issues, or feedback, please send an email to printsforteens@gmail.com. If you have any issues with your order, please include your order number and a brief description of the issue.